Terms of Use

1. Parties and Acceptance

These Terms of Use ("Terms") are entered into between anyone using the LullaMoon application and the lullamoon.app website (together, the "Service") and the owner and operator of the Service ("LullaMoon", "we"). By downloading, creating an account or using the Service in any way, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service is directed, as account holder, exclusively at adults aged 18 or over (parents/guardians). Children may use the Service only under adult supervision. The account holder is responsible for all activity under their account.

2. The Service

LullaMoon provides a catalog of ready-made narrated children's stories, lullabies, meditations, sleep music and ambient sounds, together with personalized stories generated by artificial intelligence from user inputs ("Generated Content"). The scope, features and content of the Service may be changed, extended or reduced at any time without prior notice.

3. Accounts

The Service is used without registration or sign-in, through an anonymous account tied to your device. Story credits belong to Apple's "consumable" product class and are NOT restorable by Apple; credits are tied to the account (including an anonymous device account) under which they were purchased. Access to credits tied to an anonymous account may be PERMANENTLY lost upon device change, device reset, a fresh setup without backup restore, or deletion of the app together with its data; this follows from Apple's product class and LullaMoon cannot be held liable for such loss. LullaMoon may, entirely at its own discretion and without constituting any commitment, grant goodwill credits to affected users.

4. Subscriptions, Credits and Payment

Access to the story pool is provided through a paid subscription; personalized story generation through consumable credits. All payments are processed by the Apple App Store; billing, renewal, cancellation and refunds are governed by Apple's rules and policies. LullaMoon does not issue refunds directly.

Credits may only be used to generate stories within the Service; they cannot be redeemed for cash, transferred or sold. Credits for failed generations are refunded automatically. LullaMoon reserves the right to change subscription and credit pricing, package contents and the scope of free content at any time.

5. Generated Content — Ownership and License

To the maximum extent permitted by applicable law, all stories generated through the Service (including text, narration and images) are owned by LullaMoon. Where such assignment is not permitted, the user grants LullaMoon a worldwide, perpetual, irrevocable, royalty-free, sublicensable and transferable license to use, reproduce, adapt, distribute, communicate to the public and display the inputs they provide (hero name, theme, interests, etc.) and all content generated from them.

Accordingly, LullaMoon may publish a copy of generated stories (including the hero name) in the story pool accessible to other users, feature them (e.g. as "story of the week"), mark them as free, use them for promotion, or remove them at any time. The user retains access to the copy in their own account; all rights over the pool copy rest with LullaMoon.

The user warrants that their inputs do not infringe third-party intellectual property, personality or privacy rights.

6. Prohibited Use

Using the Service to generate — or attempt to generate — content that is inappropriate, obscene, violent, hateful, misleading, unlawful or harmful to children is strictly prohibited. Accessing the Service through automated means, reverse engineering, circumventing security measures, copying/distributing content without permission and interfering with the operation of the Service are prohibited.

In case of a breach, LullaMoon reserves the right to remove the content, block generation and suspend or permanently terminate the account without prior notice; in such cases no amounts are refunded, including unused credits.

7. Content Moderation

Generated Content passes through automated safety systems before and/or after publication and may be reviewed, edited or removed by LullaMoon at any time. LullaMoon reserves the right to remove any content at any time without stating a reason. Inappropriate content can be reported to support@lullamoon.app or via the in-app support form.

8. AI Notice and Disclaimer

Generated Content is created automatically by artificial intelligence and may be inaccurate, incomplete or different from expectations. The final assessment of suitability for your child rests with the parent. The Service does not constitute medical, psychological, pedagogical or sleep-therapy advice.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". LULLAMOON MAKES NO EXPRESS OR IMPLIED WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR FIT FOR A PARTICULAR PURPOSE.

9. Limitation of Liability

To the maximum extent permitted by applicable law, LullaMoon shall not be liable for any indirect, incidental, special, punitive or consequential damages (including loss of profit, data or goodwill) arising from the use of, or inability to use, the Service. In any event, LullaMoon's aggregate liability is limited to the amounts actually paid by the user for the Service in the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

The user agrees to defend, indemnify and hold LullaMoon harmless against any third-party claims, damages, penalties and reasonable attorney fees arising from their breach of these Terms, the inputs they provide, or their unlawful use of the Service.

11. Intellectual Property

The LullaMoon brand, logo, application design, software and all content prepared by LullaMoon belong to LullaMoon and may not be used without permission. These Terms grant the user a limited, non-exclusive, non-transferable right to use the Service for personal, non-commercial purposes.

12. Third-Party Services

The Service relies on third-party services, including the Apple App Store, payment processors and artificial-intelligence services. LullaMoon cannot be held responsible for interruptions, delays, changes to or discontinuation of such services.

Generated Content is produced by probabilistic AI models; similar inputs may produce similar content for other users. LullaMoon makes no guarantee that Generated Content will be unique.

13. Term, Termination and General Provisions

LullaMoon may suspend or discontinue the Service, or any part of it, temporarily or permanently at any time. The user may stop using the Service at any time by deleting the app; amounts already charged are not refunded.

LullaMoon may assign its rights and obligations under these Terms to third parties; the user may not assign without LullaMoon's written consent. These Terms constitute the entire agreement between the parties. LullaMoon's failure to exercise any right does not constitute a waiver of that right. LullaMoon is not liable for delays or failures caused by events beyond its reasonable control, including natural disasters, war, epidemics, infrastructure or power outages and third-party service failures.

Provisions which by their nature should survive (including Sections 5, 9, 10 and 11) remain in effect after these Terms end.

14. Changes, Governing Law and Contact

LullaMoon may update these Terms at any time; the current version takes effect upon publication on this page. Continued use of the Service constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Republic of Türkiye; the Courts and Enforcement Offices of Istanbul (Çağlayan) have jurisdiction over disputes. The invalidity of any provision does not affect the validity of the remaining provisions.

Questions: support@lullamoon.app